Service & Repairs
If your projector or any other piece of AV equipment fails then we can help you! The equipment can be picked up, brought back to our workshop and be examined by one of our technicians to discover the fault. Once this has been established we will notify you of any repair cost. When given the go ahead we would repair and send the equipment back to you fully checked.
Whilst your equipment is with us ask about our loan equipment facility enabling you to continue operating.
We also keep a stock of replacement cables and lamps and spare remote controls that can be shipped to you quickly.
Please note we can also repair a wide range of other presentation equipment even including Overhead Projectors and 35mm slide projectors.
Just give our repair centre a call – 0845 869 4421.
Preventive Maintenance for Projectors
Standard option without breakdown cover
This provides two visits per year to carry out a service to each projector, cleaning of filters, lenses and even cleaning down body work. We can schedule calls to suit your needs e.g. just prior to an important event or at specific six-month intervals.
Cleaning of the filters is especially important because, if these become blocked, lamp failure is more likely.
£ 99.00 per projector
Premium Option with breakdown cover
As Standard Option, but with the addition of an eight working hour response on-site visit. An initial telephone call made by your ‘on site’ representative should indicate the nature of any problem and Vangis will initially try to resolve any immediate problem during the phone call.
In the unlikely event that workshop attention is required for your equipment then you will receive a loan projector for the intervening period.
A) Items under manufacturers warranty
All spare parts, with the exception of consumables, are fully covered for free of charge replacement until the warranty expiry date. Wear and tear or misuse of the projectors will not be covered.
B) Items not under manufacturers warranty
Spare parts and labour costs are chargeable. An estimate will be provided before commencement of repair. Deemed beyond economical repairs a replacement price for a new unit of the same or similar specification will be quoted for.
(We strongly recommend that your purchase invoices are conveniently located for proof of purchase dates).
£199.00 per projector